Frequently Asked Questions
Find answers to common questions
How do I post an ad?
To post an ad, download the Yako app or visit our website. Create an account, click "Post Ad", fill in the details, add photos, and submit. Your ad will be reviewed and published shortly.
Is it free to use Yako?
Yes, basic listings on Yako are completely free. We may offer premium features for enhanced visibility in the future.
How do I contact a seller?
On any listing page, you can click the "Call" or "WhatsApp" button to contact the seller directly. We recommend meeting in safe, public places.
How can I report a suspicious listing?
If you see a suspicious or fraudulent listing, click the "Report" button on the listing page. Our team will review and take appropriate action.
Can I edit my listing after posting?
Yes, you can edit your listings at any time through your account dashboard. Simply find the listing and click "Edit".
What items are prohibited?
Prohibited items include illegal goods, counterfeit products, weapons, drugs, adult content, and items that violate intellectual property rights.
How do I delete my account?
To delete your account, please contact our support team at [email protected]. We will process your request within 48 hours.
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